ALERT:  COVID-19 Update:  St.Croix Regional Medical Center is monitoring the situation.

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SCRMCCoronavirus Information

Coronavirus Information

St. Croix Regional Medical Center is resuming patient services including appointments, procedures and surgeries. The safety of our patients and team members is our top priority. SCRMC continues to focus on innovative ways to deliver care to help people live a healthier, happier, and longer life.

While appointments via SCRMC’s CroixCares Virtual Health Platform will continue to be available for our patients ongoing, this ensures patients who had their care delayed can resume their treatment, including many surgical procedures.

We are taking measured steps to resume non-emergency/time sensitive surgeries and appointments across all facilities. The timing for lifting restrictions will vary across our sites as we continue to assess the regional prevalence of COVID-19, hospitalization rates, supplies and equipment levels to ensure we are meeting the needs of our patients and communities

SCRMC has enhanced safety measures in place including:

  • Enhanced cleaning and disinfection processes
  • Patient and team member screenings
  • All visitors and staff are required to wear masks
  • Staggering appointment times to ensure social distancing
  • Reducing the number of patients in the clinic at once
  • We are limiting visitors in our hospitals and clinics.
  • Maintaining the drive-thru assessment clinic

Drive-Thru Assessment :

St. Croix Regional Medical Center offers a drive-thru assessment at our St. Croix Falls location. The Drive-through assessment is open Monday through Friday from 8 am until 6 pm and Saturday and Sunday from 10 am until 4 pm, for those experiencing flu-like symptoms such as fever, cough, sore throat, or shortness of breath. The CDC is also now including, chills, repeated shaking with chills, muscle pain, headache, sore throat, and new loss of taste or loss of smell. The care team will evaluate if a COVID-19 test is required. To utilize this service, please remain in your car and follow the signage that will direct you to Adams Street. A member of the SCRMC staff will be screening and performing the assessment. During inclement weather SCRMC staff will provide direction on how to be tested. SCRMC is not conducting the COVID-19 antibodies test at this time.

What is COVID-19?

Coronavirus, also known as COVID-19, is a new and dynamic situation and it is important to know that SCRMC is working to ensure our providers, staff and facilities have the proper training and materials to help keep the public safe.

People can help protect themselves from respiratory illness with everyday preventive actions:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.

To keep from spreading respiratory illness to others, you should:

  • Stay home while you are sick.
  • Cover your cough or sneeze with a tissue, throw the tissue in the trash, and wash your hands.
  • Clean and disinfect frequently- touched objects and surfaces.

The CDC is the best place for accurate and up-to-date information:

Most cases of COVID-19 are mild with symptoms like fever and coughing. If you have symptoms and can manage them at home, you don’t need to seek health care or be tested for COVID-19. If your symptoms worsen, call your 715-483-3221 before seeking care in-person. This gets you the care you need without putting others at risk of exposure.

COVID-19 testing guidelines vary across the United States

There is still a shortage of ingredients needed to run COVID-19 tests. While testing has expanded nationally and within Minnesota and Wisconsin, many states across the country continue to grapple with this same problem. Because of this, both the Minnesota and Wisconsin health departments have implemented recommendations regarding testing. Both states have recommended that testing be reserved for patients that meet the following criteria:

  • Hospitalized patients with COVID-19 symptoms
  • Patients with COVID-19 symptoms for whom rapid diagnosis is needed to inform infection control practices (e.g., labor and delivery, dialysis, aerosol-generating procedures, etc.)
  • All patients with respiratory symptoms
  • Asymptomatic inpatient admissions
  • Residents of a long-term care facility with COVID-19 symptoms
  • Residents in a jail, prison, or other congregate setting with COVID-19 symptoms
  • Health care workers or first responders (e.g., fire, EMS, police) with COVID-19 symptoms
  • Essential staff in high-consequence congregate settings (e.g., prisons or jails) with COVID-19 symptoms
  • Utility workers (water, sewer, gas, electric, power generation, distribution and production of raw materials; oil and biofuel refining) with COVID-19 symptoms
  • Post-mortem testing for a person with COVID-19 symptoms prior to death OR who died of unknown causes AND where results would influence infection control interventions at a facility or information a public health response.
  • COVID-19 testing is offered for $180 but many insurance companies have waived patient out of pocket cost. SCRMC is participating in a government program to waive the cost for patient’s without insurance

If you're experiencing symptoms

Staying home and in isolation is the best way to protect yourself and others if you're concerned that you've been exposed to COVID-19. Unless you are experiencing severe symptoms — such as increasing shortness of breath — you should treat yourself at home with rest, lots of fluids and Tylenol for fever or muscle aches.

Remain in your home until:

  • At least 3 days (72 hours) have passed since resolution of fever without the use of fever-reducing medications, AND
  • Improvement in respiratory symptoms (e.g., cough, shortness of breath), AND
  • At least 7 days have passed since symptoms first appeared.

When to seek care

Visit an urgent care or emergency center for evaluation and treatment if you're experiencing severe symptoms, such as increasing shortness of breath.

During the ongoing COVID19 pandemic, we know that a lot of patients are following government guidance to stay at home. We want to make sure our patients and community do not ignore important symptoms that could be dangerous.

If you are experiencing chest pain, abdominal pain, shortness of breath, lightheadedness, you might need to seek emergency care.

If you are feeling anxious or stressed about COVID-19:

A few resources that may help you cope during this time

Visitor Policy Changes:

No visitors are allowed on campus, (see exceptions below.)

Patients are encouraged to work with their care team to find other ways to connect with their loved ones.

• Exceptions will be made for compassionate care. Care teams will guide these decisions.

• Pediatrics, Nursery, and Labor and Delivery may have one visitor per hospital stay who must be age 18 or older.

• If necessary, one person may escort a patient to their outpatient/clinic appointment.

• Individuals who are sick and not seeking care or have known exposure to COVID-19 are not allowed to visit.

• For the safety and well-being of our patients, OB patients being seen in clinic are not allowed to have anyone accompany them for the visit. While we realize this may not be what soon-to-be parents envisioned for their pregnancy, our goal is to do everything we can to ensure a safe and healthy pregnancy for baby and parents.

All visitors to our hospital and clinics will be screened for symptoms and COVID-19 risk at each visit.

• Watch for signs at the location you are visiting for more information.

• Visitors may be asked to wear a mask or leave the location for the safety of our patients and staff.

Fabric Surgical Mask Donations:

Due to an outpouring of community support and desire to donate needed protective equipment, St. Croix Regional Medical Center is asking for donations of factory-made N95 and ear loop masks, as well as hand sewn ear loop masks. We are only able to accept the following types of fabrics, 100% cotton that is tightly woven such as twill, canvas, duck cloth, or denim. JoAnn Fabrics and Walmart may be offering donations of materials, please check with a location near you.

A video resource for how to make hand-sewn masks:

Mask Instructions

Face Mask Pattern

Face Mask Pattern Option 2

Health care organizations, including SCRMC, are in need of additional masks to help meet ongoing health care needs and to help conserve existing personal protective equipment (PPE) for providers engaged in the coronavirus (COVID-19) response. Additionally, SCRMC welcomes notes of gratitude and encouragement that will be shared with front line staff to lift their spirits.

Masks can be safely donated Monday to Friday through June 30, from 9 a.m. until 12 p.m. When you come to donate masks there will be a Mask Donation sign and a bin right outside the main door at each of the locations, please place masks in that bin.

Donation Locations:

Lindstrom Clinic:
12375 Lindstrom Lane
Lindstrom, MN 55045

Pine Street Business Office:
911 Pine Street
St. Croix Falls, WI 54024

Unity Clinic:
1504 190th Avenue
Balsam Lake, WI 54810