ALERT:  COVID-19 Update:  St.Croix Regional Medical Center is monitoring the situation.

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We are now offering telehealth for a variety of services.

Learn more about CroixCares Virtual Health Platform >>

SCRMCFAQs

FAQs

If You Are Experiencing Symptoms

Staying home and in isolation is the best way to protect yourself and others if you're concerned that you've been exposed to COVID-19. Unless you are experiencing severe symptoms — such as increasing shortness of breath — you should treat yourself at home with rest, lots of fluids and Tylenol for fever or muscle aches.

Remain in your home until:

  • At least 3 days (72 hours) have passed since resolution of fever without the use of fever-reducing medications, AND
  • Improvement in respiratory symptoms (e.g., cough, shortness of breath), AND
  • At least 14 days have passed since symptoms first appeared.

When to seek care

Visit an urgent care or emergency center for evaluation and treatment if you're experiencing severe symptoms, such as increasing shortness of breath.

During the ongoing COVID19 pandemic, we know that a lot of patients are following government guidance to stay at home. We want to make sure our patients and community do not ignore important symptoms that could be dangerous.

If you are experiencing chest pain, abdominal pain, shortness of breath, lightheadedness, you might need to seek emergency care.

St. Croix Regional Medical Center has resumed patient services including appointments, procedures and surgeries. The safety of our patients and team members is our top priority. SCRMC continues to focus on innovative ways to deliver care to help people live a healthier, happier, and longer life.

While appointments via SCRMC’s CroixCares Virtual Health Platform will continue to be available for our patients ongoing, this ensures patients who had their care delayed can resume their treatment, including many surgical procedures.

We are taking measured steps to resume non-emergency/time sensitive surgeries and appointments across all facilities. The timing for lifting restrictions will vary across our sites as we continue to assess the regional prevalence of COVID-19, hospitalization rates, supplies and equipment levels to ensure we are meeting the needs of our patients and communities

SCRMC has enhanced safety measures in place including:

  • Enhanced cleaning and disinfection processes
  • Patient and team member screening questions
  • All visitors and staff are required to wear masks
  • Staggering appointment times to ensure social distancing
  • Reducing the number of patients in the clinic at once
  • We are limiting visitors in our hospitals and clinics.
  • Maintaining the drive-thru assessment clinic

SCMRC Health providers fully understand the discomfort associated with wearing a mask for extended periods of time. We do not see any medical reason that necessitates not wearing a mask in public, and we will respectfully decline writing a letter exempting you from wearing a mask. If you feel your breathing is adversely affected, you may see a provider for further testing. Thank you for your understanding.

Vaccine

SCRMC is working closely with the department of public health to understand COVID vaccine distribution. At this time, we are unable to schedule for COVID vaccination nor keep a wait list. See the CDC website for more information in the future about COVID vaccination.

If you are feeling anxious or stressed about COVID-19:

A few resources that may help you cope during this time

https://www.helpguide.org/articles/anxiety/coronavirus-anxiety.htm

https://www.cdc.gov/coronavirus/2019-ncov/prepare/managing-stress-anxiety.html

https://www.helpguide.org/meditations/mindful-breathing-meditation.htm