Alert: St. Croix Regional Medical Center COVID-19 Updates

Learn More >>

 COVID-19 Vaccine Updates

Learn More >>

SCRMCCroixCares Virtual Health Platform

CroixCares Virtual Health Platform

Even though you are spending more time at home, we know that life still happens. St. Croix Regional Medical Center wants to help you continue to live a healthier, happier, and longer life. CroixCares, St. Croix Regional Medical Center's Virtual Health Platform ensures your care needs continue to be met from the safety of your home

We’re still here for you, we care about the health of you and our community. We encourage you to reach out and schedule an appointment!

During the ongoing COVID-19 pandemic, we know that a lot of patients are taking extra precautions and prefer to stay at home. We want to make sure our patients and community do not ignore important symptoms that could be dangerous.

If you are experiencing chest pain, abdominal pain, shortness of breath, lightheadedness, you might need to seek emergency care. It is also important to remember that chronic medical conditions still need evaluation during this time. We want to make sure that these conditions continue to be managed. Call to schedule a telehealth visit!

All you need is a smart phone, tablet or computer with internet access and an email address.

Our Clinic. Your Home. Local Care in 3 Simple Steps.

3 Simple Steps:

Call to schedule your appointment: (715) 483-3221. Our scheduling team is available from 7:00 a.m. to 5:00 p.m. Monday through Friday and 8:00 a.m to 4:00 p.m. Saturday and Sunday.

What can be treated during a virtual visit? The short answer, everything. The long answer, call to schedule an appointment and the care team at SCRMC will evaluate.

Quick Video or Audio Quality Troubleshooting:

  • Getting on the Latest Browser & OS Update - Make sure your device is up to date. Your operating system (i.e. windows, macOS, iOS and Andriod) periodically releases improvements for known issues that improve the performance of your device. The same is also true for your Browser.
  • Restarting your Device - Device performance will decrease if your device has to manage multiple apps in the background, even if they aren't being used. A restart can ​clear out the devices memory giving you a fresh start for your phone. This works really well with older devices.
  • Try a Different Browser - Chrome, Edge, Safari and Firefox (latest versions)
  • Try Another Device - Sometimes using another device can work wonders. If you using another device doesn't fix the issue than try troubleshooting your network.
  • Try Another Network - Sometimes switching from your local network to a Wi-Fi connection can help.
  • Moving Closer to Your Router - Getting right next to your router, or getting plugged into your router (for computers & laptops) can help improvement.
  • Charging your Devices Battery - Low power mode or just not being plugged into a power source may cause your device to run in a power saving mode. This will reduce the performance of your device.
  • Disconnect other Devices from Your Network - Ask Others in your household to disconnect their devices (TVs, computers, smart devices) so they do not use up valuable bandwidth.

For more information about CroixCares, be sure to check out our information sheet, or call (715) 483-3221 to schedule your appointment!