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About SCRMC

St. Croix Regional Medical Center is a not-for-profit healthcare facility located in St. Croix Falls, WI. The roots of SCRMC are traced back to Dr. Jake Riegel, a military doctor during World War I, who returned to St. Croix Falls in 1919 and opened the first hospital of the St. Croix Valley in his wife’s family home, the Baker House. For over 100 years, SCRMC has been serving healthcare needs of the greater St. Croix Valley area. Today, SCRMC offers the services of 80+ providers and 20 specialties with five community clinics all supported by a critical access hospital on the main campus in St. Croix Falls.

The community clinics are located in both Wisconsin and Minnesota. In Wisconsin, SCRMC clinics are found in St. Croix Falls, Balsam Lake (Unity Clinic), Frederic and Webster, and in Minnesota there is a clinic located in Lindstrom. All five clinics offer both primary care and specialty care needs for the communities they serve. In addition to those services, SCRMC’s Webster location offers a dental clinic.

As a healthcare provider, St. Croix Regional Medical Center works to fulfill the healthcare needs of the communities it serves. Living and working through the SCRMC Mission and Values is a priority and focus on all of the campuses as we strive to exceed expectations.

Mission, Vision & Values

Our Mission

We help people live healthier, happier, and longer lives.

Our Vision

To transform from quality sick care to quality well care that is sustainable and affordable.

Our Values

  • People Centered We are committed to collaborate, coordinate, and provide accessible and affordable care that is based on shared decision-making between patients, consumers, their families, and care teams. We respect their preferences, values, cultural traditions, and socio-economic situations.
  • Trust We are committed to act in the best interests of our patients, their families, our colleagues, and the communities we serve. We are thoughtful, consistent and purposeful in all our actions. We trust others will perform at their best.
  • Innovation We are committed to drive innovation by implementing products, services, processes, and business models that aim to improve quality, affordability, integration, and sustainability for our patients, consumers and communities.

    We utilize technology to innovate and change the way people buy and use health care and create business models that integrate the delivery of care between health care organizations or activities.

  • Growth We are committed to invest in growth strategies independently or through partnerships and alliances to enhance services driven by customer need or demand that optimize revenue and opportunities for future expansion.

Commitment to Quality

St. Croix Regional Medical Center is committed to an ongoing quality and performance improvement program to evaluate the quality, safety and effectiveness of the care delivered to our patients and their families.

SCRMC participates with the Center for Medicare and Medicaid Services (CMS) inpatient hospital care survey – a standardized survey used to measure the patient’s perception of care during their hospitalization. The data is available on the CMS Hospital Compare website for consumer review and comparison with participating facilities. This data is available for use by consumers when choosing a facility for their healthcare needs.

CheckPoint gives a snapshot of Wisconsin hospitals’ performance in key areas. With this information you can see how often each hospital provides recommended care for patients with certain conditions or the progress hospitals have made towards national patient safety goals. This information may be used by the public to compare how different hospitals perform and to promote quality improvement efforts within hospitals.

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